The aim of this unit is to provide learners with the understanding and skills to manage their activities in the business workplace to improve their effectiveness and efficiency.
On successful completion of this unit a learner will:
1. Understand the importance of business processes in delivering outcomes based upon business goals and objectives
2. Be able to develop plans for own area of responsibility to implement operational plans
3. Be able to monitor appropriate systems to improve organisational performance
4. Be able to manage health and safety in the workplace.
- Teacher: Wayne Homer