Upon completion of this unit, the learner will be able to:-
- Understand the essential requirements of a management accounting system and the control systems required for materials, labour and overheads.
- Know how to classify and analyse cost data and understand how cost systems differ by activity, i.e. job, process and contract costing.
- Understand costs for short-term decision-making and know the difference between marginal and absorption costing.
- Understand the purpose of budgetary control including the purpose and importance of working capital management.
- Understand the purpose of standard costing and variance analysis.
- Know how to appraise capital investment projects.
Upon completion of this unit, the learner will be able to:-
- Understand different types of numerical data and different data collection processes, and be able to present data effectively for users in business and management.
- Understand the basic concepts of probability and probability distributions, and their applications in business and management.
- Understand how to apply statistical methods to investigate inter-relationships between, and patterns in, business variables.
- Understand how statistics and mathematics can be applied in the solution of economic and business problems.
Upon completion of this unit, the learner will be able to:-
- Understand the importance of organisational behaviour in successfully managing a dynamic environment.
- Understand the individual’s contribution to organisational behaviour and performance by recognising the importance of personality, perception, attitudes and learning.
- Understand motivation, the various content and process theories and their implications for management, and job re-design approaches to improve motivation.
- Understand about job satisfaction and its relationship to job performance together with stress, frustration reactions and the necessary management action to overcome them.
- Understand the nature, skills, significance and effectiveness of groups in organisations.
- Understand leadership theories and examine the key variables that determine the effectiveness of leadership in practice.
- Understand the nature of conflict and various approaches to securing conflict resolution.
- Understand formal and informal communication processes and networks, and examine the potential barriers to effective communication.
- Teacher: Corey Burke
Upon completion of this unit, the learner will be able to:-
- Understand the contribution Customer Service makes to achieving organisational objectives.
- Know how to improve customer service performance in an organisation.
- Know how to manage the customer interface.
- Know how to improve customer service levels in specific contextual settings.
- Understand the role and impact of front-line staff in the delivery of customer
service.
- Teacher: Sajeev Maharaj
Upon completion of this unit, the learner will be able to:-
- Understand the creative nature of marketing and know how to evaluate the role and value of marketing in a variety of business contexts.
- Understand the marketing mix concept (7Ps) and its role in the formulation of an integrated marketing plan in both domestic and international markets.
- Know how to formulate and evaluate marketing plans at domestic and international levels.
- Understand the role of information and research in marketing decision making and the influence technology has had on these activities in recent years.
- Understand the macro and micro environmental factors affecting marketing decisions and how to conduct environmental scanning and external audits.
- Understand consumer and organisational buyer behaviour and the main influences at individual, household and organisational level.
- Understand segmentation targeting and positioning tools and techniques and be able to develop and implement STP strategies in an appropriate and creative manner.
- Teacher: Sajeev Maharaj
Upon completion of this unit, the learner will be able to:-
- Understand the importance of organisational behaviour in successfully managing a dynamic environment.
- Understand the individual’s contribution to organisational behaviour and performance by recognising the importance of personality, perception, attitudes and learning.
- Understand motivation, the various content and process theories and their implications for management, and job re-design approaches to improve motivation.
- Understand about job satisfaction and its relationship to job performance together with stress, frustration reactions and the necessary management action to overcome them.
- Understand the nature, skills, significance and effectiveness of groups in organisations.
- Understand leadership theories and examine the key variables that determine the effectiveness of leadership in practice.
- Understand the nature of conflict and various approaches to securing conflict resolution.
- Understand formal and informal communication processes and networks, and examine the potential barriers to effective communication.
- Teacher: Ayanna Charles-Ford
Upon completion of this unit, the learner will be able to:-
- Understand the importance of organisational behaviour in successfully managing a dynamic environment.
- Understand the individual’s contribution to organisational behaviour and performance by recognising the importance of personality, perception, attitudes and learning.
- Understand motivation, the various content and process theories and their implications for management, and job re-design approaches to improve motivation.
- Understand about job satisfaction and its relationship to job performance together with stress, frustration reactions and the necessary management action to overcome them.
- Understand the nature, skills, significance and effectiveness of groups in organisations.
- Understand leadership theories and examine the key variables that determine the effectiveness of leadership in practice.
- Understand the nature of conflict and various approaches to securing conflict resolution.
- Understand formal and informal communication processes and networks, and examine the potential barriers to effective communication.
- Teacher: Gladys Williams
Upon completion of this unit, the learner will be able to:-
- Understand the nature of economic resources and that their finite supply creates the need for business organisations to make choices.
- Understand the concept of market equilibrium and be able to use supply and
demand analysis to examine how price is established within a market. - Understand the concepts of elasticity of demand and supply and their
application within the business decision-making process. - Understand the economic theory of costs, the distinction between short-run
and long-run costs, economies and diseconomies of scale, and their
application to business. - Understand the nature and characteristics of different market structures and
how these structures affect business conduct and performance. - Understand the role and importance of the banking and finance sector to the
successful operation of a business. - Understand the impact of international free trade and the use of alternative
exchange rate regimes upon business performance.
- Teacher: Brandon Greaves
Upon completion of this unit, the learner will be able to:
- Understand the main sources and types of law.
- Understand the different types of business organisation.
- Understand the essential elements of a contract.
- Understand the law on discharge and breach of a contract.
- Know and understand the legal rules in relation to agency.
- Know the legal rules in relation to the areas of employment law identified
- Teacher: Kimi Rochard
Upon completion of this unit, the learner will be able to:-
- Understand the creative nature of marketing and know how to evaluate the role and value of marketing in a variety of business contexts.
- Understand the marketing mix concept (7Ps) and its role in the formulation of an integrated marketing plan in both domestic and international markets.
- Know how to formulate and evaluate marketing plans at domestic and international levels.
- Understand the role of information and research in marketing decision making and the influence technology has had on these activities in recent years.
- Understand the macro and micro environmental factors affecting marketing decisions and how to conduct environmental scanning and external audits.
- Understand consumer and organisational buyer behaviour and the main influences at individual, household and organisational level.
- Understand segmentation targeting and positioning tools and techniques and be able to develop and implement STP strategies in an appropriate and creative manner.
- Teacher: Peter Kelly