This course develops a personal awareness, as well as an awareness of
the people, activities, and management issues involved in achieving
results in a challenging and dynamic work environment. The programme
further focuses on developing the required skills, through practical
activities such as structured exercises, group discussions, and case
studies. It concentrates on the leadership actions for developing a team
and also includes the key management skills of decision making, problem
solving, performance analysis, conflict management, motivation and
communication.
- Teacher: Erica Ashton