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On completion of this unit, candidates will be able to apply methods to improve supplier performance, recognising the need for a structured approach when dealing with performance and relationship issues.

This unit concentrates on approaches to contract and supplier relationship management involving stakeholders in these processes. Personnel involved in creating contracts and relationships with external organisations need to ensure outcomes that achieve organisational requirements including costs, quality, risk management and timing.

On completion of this unit, candidates will be able to critically appraise the development and implementation of strategies at business and corporate levels in organisations and how these strategies impact on supply chains.

This unit focuses on the development; configuration and implementation of strategy to help supply chain personnel achieve competitive advantage.

On completion of this unit, candidates will be able to explain a range of main principles and
techniques that help develop customer and supplier relationships.

This unit introduces the principles of marketing, the importance of cross functional working and the need to communicate effectively both within the organisation and with people from external organisations.