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On completion of this unit, candidates will be able to critically appraise influencing, leadership skills and behaviours, to help achieve commitment from across the organisation including senior management, as well as customers and suppliers.

On completion of this unit, candidates will understand a range of external factors that can mpact on procurement and supply operations.

This unit focuses on the wider environment that impacts on procurement and supply in a range of different types of organisations, the public, private and not for profit or third sector can all be involved in fulfilling organisational needs.

On completion of this unit, candidates will understand different approaches to the management of individuals and groups or teams within organisations.

On completion of this unit, candidates will be able to interpret a range of data to help develop effective administration processes required when dealing with external organisations.

This unit identifies the typical work flows that procurement and supply personnel can be involved in working on.

On completion of this unit, candidates will be able to apply methods to improve supplier performance, recognising the need for a structured approach when dealing with performance and relationship issues.

This unit concentrates on approaches to contract and supplier relationship management involving stakeholders in these processes. Personnel involved in creating contracts and relationships with external organisations need to ensure outcomes that achieve organisational requirements including costs, quality, risk management and timing.

On completion of this unit, candidates will be able to:

A) Identify approaches to achieve negotiated agreements with external organisations.
B) Recognise the use of legal terms that should regulate commercial agreements.

This unit analyses approaches to the negotiation of agreements made with external parties and the formation of legally binding contracts. After contracts have been entered into, there can be conflict over performance issues and on costs, timing and quality of supplies. This should involve negotiation to achieve required outcomes.

On completion of this unit, candidates will be able to appraise a variety of tools and techniques to:

A) Establish the level of risk in supply chains
B) Recommend ways of avoiding, mitigating or managing those risks.

On completion of this unit, candidates will be able to identify a range of considerations in formulating agreements with external organisations.

On completion of this unit, candidates will be able to explain a range of main principles and techniques that help develop customer and supplier relationships.

On completion of this unit candidates will be able to evaluate critical aspects of the development, financing, implementation and delivery of major programmes and projects.